Find out clearly how okbig collects your personal data, why it does so, and how it keeps it secure — no ambiguity.
Okbig never sells your personal data to third parties. Your name, phone number, and address will never reach an advertiser or data broker.
Every data transmission between your browser and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.
Your password is stored as a hash — no okbig employee can view it. A password reset always requires you to create a new password.
You may request that your personal data be deleted. Where there is no legal obligation to retain it, the data will be removed within the specified timeframe.
Data stored on our servers is encrypted and backed up regularly. Only authorized systems and personnel can access specific data.
Written in plain language instead of complex legal jargon. What you read is exactly what it means — no hidden terms, no fine-print traps.
This privacy policy applies to okbig (okbig.best) and all its services. When you visit our website, open an account, play games, or interact with us in any way — certain data is generated or collected. This policy explains exactly what we do with that information.
Okbig operates under a Curacao eGaming licence and complies with international data protection standards. We believe privacy is a fundamental right — which is why this policy is written in plain language. If you have any questions, feel free to contact us at any time.
In Brief: okbig uses your information solely to provide services and maintain security. It is never sold to advertisers, and your data goes nowhere without your consent.
Okbig collects different types of information depending on the situation. Full details are provided below.
Okbig uses the data it collects for specific purposes only. We never misuse your information.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name, email, phone number | Account Management & Communications | Contract Compliance |
| Identity Information | KYC Verification & Fraud Prevention | Legal Obligations |
| Transaction Information | Payment Processing & Record Keeping | Contract Compliance |
| IP & Device Information | Security & Fraud Detection | Legitimate Interest |
| Browsing Behaviour | Service Improvement & Personalisation | Consent |
| Gaming history | Responsible Gaming Monitoring | Legitimate Interest |
We may occasionally use your information to notify you of relevant offers or services — but only if you have consented to marketing communications. You can withdraw that consent at any time.
Okbig uses multiple layers of technology to keep your data secure.
Important: No system is 100% secure. However, okbig maintains the highest industry standards. In the event of a security incident, we will notify affected users promptly.
Okbig uses cookies to ensure site functionality and improve the user experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may affect how parts of the site function.
Okbig does not retain your data longer than necessary. Retention periods vary depending on the type of information.
You have important rights over your personal data, and okbig is committed to respecting them.
You have the right to know what data we hold about you. Requests will be fulfilled within 30 days.
You may request corrections to any inaccurate or incomplete information. Errors in your name or address will be corrected.
Under certain conditions, you may request that your data be deleted. Data held to meet legal obligations may not be eligible for deletion.
You may object to any data processing. In particular, marketing communications can be opted out of at any time.
You can request your data in a machine-readable format.
You may withdraw consent from any consent-based data processing at any time.
To exercise any of these rights, email support@okbig.best. After verifying your identity, we will respond within 30 days.
Okbig strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect data from minors.
Contact us for any privacy-related questions, concerns, or requests.
If you are not satisfied with okbig's resolution, you have the right to file a complaint with the Curacao eGaming licensing authority.
Creating an account anywhere online means sharing some personal information — that much is expected. What often stays unclear is what happens to that information afterwards. okbig believes you have a right to know. That is why this privacy policy is written in plain, straightforward language rather than legal jargon.
One thing needs to be said upfront — okbig does not monetise your data. Your phone number and email are never sold to advertising companies. This is something many free apps and services do; okbig does not. Our revenue comes from gaming services, not from selling your information.
Many users ask about the KYC process — why is a copy of your national ID required? It is a legal obligation. Under the terms of the Curacao eGaming licence, gaming platforms must verify that users are of legal age and that their identity has been confirmed. It is also essential for anti-money laundering purposes.
KYC documents are stored in secure, encrypted storage and can only be accessed by trained compliance team members, solely during the verification process. Once verification is complete, documents are no longer accessed on a routine basis. Even after account closure, certain documents may be retained for a legally required period — after which they are permanently deleted.
When transacting via bKash or Nagad, okbig never sees your mobile banking PIN — it stays on your phone. okbig only receives a payment confirmation from the payment gateway. Your full bank or mobile banking account number is never stored — only the last few digits, so you can identify which number is linked.
Your mobile number is verified at the time of withdrawal to confirm that funds are being sent to the right person. This verification is in place for your protection.
We collect data on which pages you visit and how long you stay, as well as where you click — all to improve the experience. If too many users are missing a button, we move it. If a page is loading too slowly, we fix it.
This data is not used to identify any individual — it is for observing overall patterns. Where you live or what your name is has no relevance to this analysis.
No platform can guarantee absolute security. What matters is how okbig responds when something goes wrong. If a security incident is detected, we first contain the issue, then notify affected users as quickly as possible — clearly stating what type of data was involved and what steps you should take.
There are steps you can take on your end too — use a strong password (never reuse passwords from other sites), keep 2FA enabled, and report anything suspicious to support right away.
Okbig's privacy policy is updated over time — in response to new laws, new technologies, or changes in our services. For significant changes, you will be notified by email or at login. It is good practice to check this page occasionally.